Format #1: Online course with eBook (reading, quizzes, and final exam online)
Format #2: Online course with eBook and physical/hard copy textbook(s) (reading, quizzes and final exam online)
COURSE STRUCTURE – SALESPERSON AND BROKERS LICENSE COURSES
The course design is dictated by the Department of Real Estate (DRE) and requires you to demonstrate mastery of the subject matter in one chapter of the course before progressing to the next. This means:
The online chapter quizzes are mandatory.
You must advance through the online chapter quizzes in a linear fashion and you cannot advance to the next chapter quiz until the previous chapter’s quiz has been completed.
You cannot access the course final examination and complete the course until all chapter quizzes have been completed and minimum time* (18 calendar days) has elapsed. Once all the qualifications have been met students will be able to access their course exam. See the section TIME-TO-COMPLETE for more information.
Although every effort has been made to provide accurate and current information in this text and trainings, the ideas, suggestions, general principles and conclusions presented in this text and trainings are subject to local, state and federal laws and regulations, court cases and any revisions of same. The author, publisher and/or trainers is not engaged in rendering legal tax, or other professional services. The reader/student is thus urged to consult with his/her employing broker and/or seek legal counsel regarding any points of law. This publication/program should not be used as a substitute for competent legal advice.
The textbook course content is provided by Dearborn and approved for pre-license education credit by the DRE. However, this approval does not constitute an endorsement of the views or opinions which are expressed by the course sponsor, instructor, author or lectures.
The DRE allows each course to be completed in a MINIMUM time of 2 1/2 weeks (18 calendar days) from the date you receive the course material. The MAXIMUM time we allow for completion of the course is 1 year from the date of enrollment.
The 2 1/2 week rule dictates how quickly you can take the final exam and complete each course. For example, the absolute fastest you can complete two courses is 5 weeks (36 calendar days). REMEMBER, the rule is 2 1/2 weeks (18 calendar days) from the date of purchase. If you still have questions about how fast you can complete your course(s), please contact CA Realty Training for clarification.
SUPPLEMENTAL TRAINING DISCLAIMER
CA Realty Training provides supplemental training sessions that are designed to help educate students. They are not required. They are also not intended to replace the 45-hour (18-day) state requirement that students must fulfill in order to obtain their course completion certificate.
IN-CLASS/WEBINAR & ONLINE PROGRAM
Our in-class training is supplemental education to the online portal. Trainers, with experience in real estate, are hand-selected to lead every session. That means students learn under the trainer’s philosophies and are taught how to apply the course material in real-world situations. This program is designed to give you a complete perspective on real estate. The in-class training gives our students the chance to ask questions to an active real estate agent. Trainers answer student questions about the course material and what it is like to work as a real estate agent. The sessions do not cover every topic in the course’s textbooks. The trainers teach material based on their professional experience and the topic’s relevance.
In-class training is purely supplemental; attendance is not mandatory. Your in-class training must be taken the months you have purchased (i.e. March 10th start, training is selected for March, April, and May). If you need to adjust your training schedule, please call us prior to your training beginning and we can adjust your schedule. If no contact has been made by a student to place training on hold, it is assumed that the student has attended those selected months. It is not sufficient to let your trainer know you will be missing sessions, you must notify the Headquarters via email email@example.com.
Once your month(s) of in-class training has(ve) been completed, you are no longer eligible to attend the in-class training for future month(s) without a valid proof of absence or additional purchase. If you have a valid reason to be absent, you will need to email our headquarters with proof of the following:
Extensive medical emergency (e.g. doctor’s note or discharge papers)
Conflicting work schedule (e.g. shift schedule proof)
If you feel you have another valid reason that doesn’t fall under these categories, please email it with proof and we will evaluate it on a one-off basis. All information, evidence, and approval must be completed at least 1-week prior to the month of training you would like to re-enroll in.
ONLINE & VIDEOS PROGRAM
The course videos are pre-recorded sessions of in-class training. The trainer, with experience in real estate, has been hand-selected to lead the video sessions. That means students learn under the trainer’s philosophies and are taught how to apply the course material in real-world situations. The videos are designed to give you a complete perspective on real estate and do not cover every topic in the course’s textbooks. No refunds will be provided for course video purchases.
ONLINE EVALUATION STATEMENT
A course and instructor evaluation is available on the Department of Real Estate (DRE) website http://dre.ca.gov/ Access this form by typing in “RE 318A” in the search box located in the upper right corner of the home page.
COURSE PROVIDER COMPLAINT STATEMENT
A course provider complaint form is available on the Department of Real Estate (DRE) website at www.dre.ca.gov www.dre.ca.gov. Access this form by typing in “RE 340” in the search box located in the upper right corner of the home page. An informational form regarding course provider complaints, “RE 340A” is also available.
FINAL EXAMINATION AND PASSING THE COURSE
In order for you to pass this course, you will be required to take and pass an online final examination (100 multiple-choice questions, 2 1/2 hours, 60% or better to pass).
IDENTIFICATION FOR FINAL COURSE EXAM
You must enter your current driver’s license number as a means of identification prior to accessing the final examination. By entering your driver’s license number you are affirming that you are the student registered for this course and that you personally will complete the final examination. Any violation of this section will result in revocation of the completion certificate for this course and will be reported to the DRE.
WHAT HAPPENS IF YOU FAIL A FINAL COURSE EXAM?
If you fail the course final examination, you will be given an opportunity to retake the exam. If you fail the course exam for the second time, your course will be reset. This means you will need to wait a minimum of 18-days before you can retake the final exam and you must retake all of the quizzes for that course.
Completion of a course includes taking and passing the quizzes and the course final examination. The final examination must be taken no later than the last day of the course enrollment period.
COURSE COMPLETION CERTIFICATE
All course completion certificates will be made immediately available to you once you have completed and passed your online course exam. Course completion certificates are available to you under the certificates tab of your online dashboard. Certificates are not mailed to students or to the DRE. Students must print their certificates.
ELECTRONIC BOOKS POLICY
Electronic books are located on your portal within each chapter of each course. You must have internet access to load the eBook. Please note that the eBooks are not downloadable or printable. You can always purchase hard copy textbooks at a later time. You can only purchase one (1) hard copy textbook per online course you are enrolled in.
SALESPERSON AND BROKERS LICENSE PROGRAM EXTENSION POLICY
Should you not be able to complete this course within one (1) year of the date of enrollment, (for any reason, no exceptions), you may extend your enrollment for a period of six (6) months for $60.00. If you extend the course for six months, you will have six months from the date of purchase to complete the course, before the course will expire.
SALESPERSON AND BROKERS LICENSE PROGRAM REFUND POLICY
If for any reason you decide to cancel your enrollment, we will issue a refund (less a $25 registration fee). Requests for cancellations and refunds can only be made by email to the Operations Manager firstname.lastname@example.org. If cancellation occurs after (14) fourteen calendar days from the date of purchase, no refund will be issued. Refunds will also not be granted if you have completed more than 2/3 of a course. If you paid by credit card, your account will be credited within 30 days of approval.
For a full in-class supplemental training refund, the request must be made within the following time frame:
If you are enrolled in training twice a week you have until 2 weeks after your training starts or before your 3rd session to request a refund.
If you are enrolled in training once a week you have until 1 week after your training starts or before your 2nd session to request a refund.
If you are past the time frames above you will not qualify for a refund for that month of training.
To receive a refund for the textbooks they must be in a good and usable condition. That means that the hard copy textbook, if ordered, is unmarked and undamaged. It shall be the student’s responsibility to package and ship the course material in such a manner as to assure compliance. We do not pay for return shipping.
No refunds will be provided for course video purchases.
We are not responsible for the purchase of a wrong course/elective.
All refunds are completed on a case by case basis.
If for any reason you would like to switch your elective you will need to submit an email request to the Operations Manager email@example.com. The request must be emailed within 14 days of the purchase date. If more than 2 chapters have been completed for the elective course, you will be unable to switch electives due to DRE regulations. If your request is submitted on the 15th day, you will be unable to switch electives due to DRE regulations
CONSENT TO PHOTOGRAPH, FILM OR VIDEOTAPE A STUDENT FOR USE. (INCLUDES YELP REVIEWS FROM OTHER STUDENTS)
I agree that my participation in interviews, the use of quotes, and taking of photographs, movies or video tapes may be edited at US Realty Training’s sole discretion. I consent to use my name, likeness, voice and biographical material about me in connection with pictures, (photograph, film or videotape) publicity and related institutional promotional purposes. I expressly release US Realty Training, their agents, employees, and licensees and assigns from and against any and all claims which I have or may have for invasion of privacy, defamation or any other cause of action arising out of production, distribution, broadcast or exhibition of the pictures (photograph, film, or videotape).
EXAM PREP/CRASH COURSE
Please review the following information pertaining to our Crash Course Programs.
Live In-Class Crash Course & Online State Exam Prep
Live Webinar Crash Course & Online State Exam Prep
Crash Course Videos & Online State Exam Prep
Online State Exam Prep
The Crash Course Programs we offer do not qualify you to take the real estate salesperson or broker’s state exam. It is an extra course to further prepare you for the state exam. We do not guarantee that you will pass the exam. You must complete your 3-courses first with a DRE certified pre-licensing program and receive the 3-certificates to gain approval for the state exam.
The Online Crash Course Course system is only available for 2-months from your purchase date, however this does not include your Online State Exam Prep Course. You have access to your Online State Exam Prep Course for 1-year from your original purchase date.
EXAM PREP/CRASH COURSE RESCHEDULING AND REFUND POLICY
For any rescheduling of a Live In-Class or Webinar Crash Course, you must notify the headquarters by email at least 48 hours before the selected date. If notification of reschedule is less than 48 hours before the training, there will be a rescheduling fee. To reschedule your Crash Course you must submit an email firstname.lastname@example.org. If you reschedule your live In-Class or Webinar crash course, your access to the online state exam prep and online crash course system will not be extended.
There is no refund for the Online State Exam Prep Course and Crash Course Videos once purchased. CA Realty Training can provide a partial refund for the Live In-Class and Webinar Crash Course component, if purchased as a package. This process is done on a case by case basis, at the discretion of the Operations Manager. To submit a request for a refund or cancelation you must email the Operations Manager email@example.com.
If you miss your Live In-Class or Webinar Crash Course and do not follow the protocol (above) to notify the headquarters prior to the date of the event, you will be charged full price to attend a new Live In-Class or Webinar crash course on a new date.